Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all VPS server solutions we offer and you can add it either during the signup or at any time later through your billing CP. It features 60 minutes of custom work on your web server, so our admins can easily help you with software installation or setup. They could furthermore troubleshoot any piece of software that you have already installed in the event that it does not work efficiently, so you won't need to waste time to discover what's wrong because they can help you in a very quick and expert manner. Since this is a one-time upgrade, you can get it just when you need it and if a certain task takes shorter time, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is helpful in case you are unable to do something by yourself or when you have our Managed Services upgrade, but the thirty minutes of custom work it provides are not enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated web hosting plans and as long as you add it, our expert admins shall be able to aid you with anything on your hosting server. For example installing any third-party software which you may want to use on the web server and troubleshooting any script which performs badly or does not run at all. Our upgrade features 1 hour of work and if a specific task isn't very time-consuming, we'll add the remaining time to your account. You will be able to see how many minutes are left in your billing CP and use them when you require assistance again. The Installation & Troubleshooting upgrade can be purchased at any moment, so in the event that you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you need assistance afterwards, you'll be able to add it from the server billing area. Thirty minutes of custom work are supplied with our Managed Services pack too, but in case you require more work to be performed on the server, the Installation & Troubleshooting upgrade will be a guarantee that your applications will be installed and set up in the best possible way.