Help and Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Answer Warranty

  • Our customer support Dept is on duty round–the–clock to respond to every one of your help tickets. Each ticket you post to us is going to be responded to within maximum sixty minutes. If your situation requires the aid of one of our administrators, we are going to send the ticket to the person on shift and will notify you that the case will soon be resolved.

  • Top quality support service
  • Expert Customer Assistance Service

  • We’ll be on line for you 24/7 to supply information and tech support and to help you with any problem that you could possibly have when handling your virtual server. We are able to aid you with all pre–installed software packages, such as your Operating System, server admin panel (depending on the VPS type) and the Web Site Control Panel designed 100% by our developers.

  • Intuitive help center
  • An Educational Help Zone

  • In the Web Site Control Panel that comes for free in your virtual server, you can easily find an informative Help section, that includes everything you should learn about working with your websites and programs. We have integrated a range of how to content articles and video courses that present the general site maintenance responsibilities in an easy–to–understand manner.