Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center section incorporated into your Web Site Control Panel. It offers an ever–increasing repository with commonly asked questions and in–depth how–to articles prepared by our competent help desk support team.

  • Top quality support service

  • Tutorial Videos

  • For those who want to learn how to fix a regularly encountered problem by watching a how–to video, we have added a selection of video tutorials to our Web Site Control Panel. All the educational video clips are short and simple to comprehend. They offer visual demonstrations of different site administration actions.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 tech support service and feature a sixty–minute ticket response guarantee. Our skilled technical support engineers will be available to you 24x7x365 and will fix any issue that you could possibly face within less than one hour after the support ticket submission. In the majority of instances, a reply will be given to you in less than twenty minutes.