1 hour ticket response
Quick assistance is our key priority and that is why we have a team of professional customer service technicians who are eager to offer a swift answer to any question that you might possibly have. Simply send your tech support ticket from your Web Site Control Panel and we’ll get back to you within 1 hour at the latest. As a matter of fact, we strive hard and aim for a twenty–minute support ticket response time.
A First–Class Help Desk Service
Our customer service team representatives possess big experience in the cloud website hosting plans world and are practiced enough to find a swift answer to your problem. If, however, the problem at hand is not within the competency of a customer support engineer, the support ticket will be forwarded to a developer or system administrator for additional assistance.
A User–Friendly Help Section
To help you find a quick suggestion on how you can use a certain feature, we have incorporated a very user–friendly Help Center section in our Web Site Control Panel. You can search through a big selection of web hosting account management articles and website management articles, check the F.A.Q. database or check our instructional video tutorials.
